UW-Physics Email

Email services for faculty, staff, and students

Getting a physics.wisc.edu email account

Contact help@physics.wisc.edu to request an email account.

Passwords

Email administrators will never send you an email asking you to reveal your password via email or to enter it into a website other than mail.physics.wisc.edu.  Requests such as this are attempts by scammers to gain access to your account.  Please be wary of all such emails.

To change your password, see the instructions here.

Email client settings for physics.wisc.edu

Configure your email client (e.g. Outlook, Thunderbird, Mac Mail) using the following settings.

Email Address: yourlogin@physics.wisc.edu
Server Type: IMAP
Server Name: mail.physics.wisc.edu
User Name: yourlogin
IMAP Port: 993

Outgoing Server Name: mail.physics.wisc.edu
Outgoing Server Port: 587
Outgoing Server Type: STARTTLS
Outgoing Server Auth: Password

For security reasons, you are required to use encryption (SSL) when accessing email (IMAP) and sending outgoing email (SMTP).  You will need to change these settings in your e-mail client. For incoming mail (IMAP), set the port option to "993" and click on the "Use SSL" or "Use secure connection (SSL)" check box.  For outgoing mail (SMTP), set the port to "587" and select the STARTTLS option.  If your client does not have an option for STARTTLS in the outgoing server section, try using SSL/TLS.  Some email clients have a setting to automatically choose a port.  This can lead to erratic behavior.  It is better to specifically select port 993 for incoming mail and 587 for outgoing mail.

There are also specific instructions for setting up Thunderbird available.

Web email

To access email from any web browser, use the following address:

https://mail.physics.wisc.edu

SPAM filtering

The UW-Physics email service is filtered by Sophos PureMessage as per the following policy:

  • Messages containing viruses will have the viruses removed and will not be delivered--rather they will be quarantined
  • Messages containing suspicious attachments will not be delivered--rather they will be quarantined
  • Messages with a spam probability of 80% or more will not be delivered--rather they will be quarantined
  • Messages with a spam probability of 50% or more will have "[SPAM SCORE: XX%]" added to the Subject: line and will be delivered
  • All other messages will have a "X-PMX-Spam-Score:" line added to their headers and will be delivered

Futher, the system has the following features:

  • There is no need to manually delete blocked/quarantined messages because blocked/quarantined messages are automatically removed after 14 days.
  • If you have any blocked/quarantined messages at 3pm Central Standard time, you will be sent an email message which lists all of your blocked/quarantined messages, and allows you to have ones you individually choose delivered
  • You may view and manage your blocked/quarantined messages, add "approved" senders, and "blocked" senders at the following web site: http://physics.wisc.edu:28080/
  • If you receive spam messages which the system does not detect as spam, you may forward them to "is-spam@physics.wisc.edu" so they can be used to update the spam rule set.
  • If you receive legitimate messages which the system detects as spam, you may forward them to "not-spam@physics.wisc.edu" so they too can be used to update the spam rule set.

PureMessage does not send messages released out of the quarantine immediately--it may take as long as 10 minutes for blocked/quarantined messages to be delivered.

To manage your blocked/quarantined messages, you must register for a PureMessage End User Web Site account at http://physics.wisc.edu:28080/send_auth.cgi/. The PureMessage End User Web Site may not respond quickly--please be patient when using it.

Getting help

Please do not hesitate to contact help@physics.wisc.edu if you have any questions. Note that you must send mail from a .edu, cern.ch, or desy.de mail account.

©2013 Board of Regents of the University of Wisconsin System