UW-Physics Email

Email services for faculty, staff, and students

Getting a physics.wisc.edu email account

Contact help@physics.wisc.edu to request an email account.


Email administrators will never send you an email asking you to reveal your password via email or to enter it into a website other than the web mail clients listed below.  Requests such as this are attempts by scammers to gain access to your account.  Please be wary of all such emails.

To change your password, see the instructions here.

Email client settings for physics.wisc.edu

Configure your email client (e.g. Outlook, Thunderbird, Mac Mail) using the following settings.

Email Address: yourlogin@physics.wisc.edu
Server Type: IMAP
Server Name: imap.physics.wisc.edu
User Name: yourlogin
IMAP Port: 993

Outgoing Server Name: smtp.physics.wisc.edu
Outgoing Server Port: 587
Outgoing Server Type: STARTTLS
Outgoing Server Auth: Password

For security reasons, you are required to use encryption (SSL) when accessing email (IMAP) and sending outgoing email (SMTP).  You will need to change these settings in your e-mail client. For incoming mail (IMAP), set the port option to "993" and click on the "Use SSL" or "Use secure connection (SSL)" check box.  For outgoing mail (SMTP), set the port to "587" and select the STARTTLS option.  If your client does not have an option for STARTTLS in the outgoing server section, try using SSL/TLS.  Some email clients have a setting to automatically choose a port.  This can lead to erratic behavior.  It is better to specifically select port 993 for incoming mail and 587 for outgoing mail.

There are also specific instructions for setting up Thunderbird available.

Web email

To access email from any web browser, use the following addresses:

https://rc.physics.wisc.edu (RoundCube)
https://sm.physics.wisc.edu (SquirrelMail)

SPAM filtering

The UW-Physics email service is filtered by Sophos Puremessage.

To manage your blocked/quarantined messages, you must register for a PureMessage End User Web Site account at https://pure.physics.wisc.edu:28443/send_auth.cgi. Type in your full email address.  An email wil be sent to you with a password which you can use to login with your full email address as the username.

PureMessage does not send messages released out of the quarantine immediately--it may take as long as 10 minutes for blocked/quarantined messages to be delivered.

If there is a sender who you never want blocked by the spam filter, you can add them to the Approved Senders list in the PureMessage website.

You can also provide feedback to improve the spam filter for cases of incorrect classified messages.  Report spam that gets through PureMessage to: <is-spam@physics.wisc.edu>. Similarly, to submit false positives, send mail erroneously tagged as spam to: <not-spam@physics.wisc.edu>. In either case, send the complete message as an attachment, thereby including all "Received:" headers, so that SophosLabs can analyze your sample:

  • From Mozilla Thunderbird:
    1. Select the spam sample
    2. From the toolbar, choose "Message" > "Forward as" > "Attachment"
    3. Add the appropriate address to the recipient list
    4. Send the email
  • From Microsoft Outlook:
    1. Create a new email message addressed to the appropriate address, given above.
    2. Drag and drop your email sample from the inbox to the new message
    3. Send your message
  • From other email clients:
    1. Contact Sophos support before sending your sample
    2. In general, use the "Forward as Attachment" strategy


Getting help

Please do not hesitate to contact help@physics.wisc.edu if you have any questions. Note that you must send mail from a .edu, cern.ch, or desy.de mail account.

©2013 Board of Regents of the University of Wisconsin System